Olympia Gloves FAQ’s

We Answer Your Most Common Olympia Glove FAQ’s (Frequently Asked Questions)

In nearly 75 years of making gloves, there’s no glove question that we haven’t been asked. Find your question by number below, then scroll further down to see the answer.

If you have a question that isn’t listed here, please contact us at info@olympiagloves.com.

Customer Service 

1.   What’s Your Guarantee?
2.   What’s Your Return Policy?  
3.   How Do I Get Gloves Repaired?
4.   How Do I Replace One Glove? 
5.   Was My Favorite Style Discontinued? 
6.   Shipping and Returns for Online Sales

Product Related: Weather/Seasonal 

7.   Best Olympia Gloves for Cold Weather?
8.   Insulation Questions (How Much Thinsulate? etc.)
9.   Best Olympia Gloves for Wind?   

Product Related:  Size, Fit and Care 

10.  What Size Should I Order?
11.  Why Did My Hands Turn Black?
12.  What’s the Best Way to Break in Leather Gloves?
13.  How to Clean/Care for My Gloves?

Dealer & Company Related

14.  Where Can I Find An Olympia Gloves Dealer?
15.  How Do I Become an Olympia Gloves Dealer?
16.  Where are Olympia Gloves Manufactured?

Customer Service Questions

1. 100% Satisfaction Guarantee

We’ve been in business for almost 75 years by standing behind our product.

If for any reason you are not satisfied with your Olympia gloves, you can return them for an exchange or refund.

Our products also come with a limited warranty for materials and workmanship for 12 months. We stand behind our products, for reasonable wear, for 12 months.  We address issues that occur after the first year on a case by case basis.

If you aren’t completely satisfied with our gloves, contact us.

2.  What’s Your Return Policy?

You can return recently purchased, unworn Olympia Gloves for an exchange or refund, for any reason. To return:

  • Simply return the gloves to the original dealer where you bought them.
  • If you bought them on the road, and cannot return them to the original dealer, contact us to make arrangements. Please note, only unused items are accepted for refund.
  • If you bought the gloves from our online store, contact us to make arrangements.  You will receive a full refund (less shipping). You are responsible for the cost of shipping the product back to us for exchange or returns.

3.   How Do I Get Gloves Repaired? 

Olympia Gloves are designed to withstand a lot of abuse, but occasionally, gloves need to be repaired or replaced.

Some repairs are easy to do yourself with strong thread, or by a local shoe repair. If it’s not something you can easily repair this way, bring them back to the dealer where you bought them.

If necessary, contact us.  Our warranty covers normal wear and tear, but not damage sustained in an accident.  Of course, if the problem is due to a manufacturing defect, we will repair or replace them.

We want you to be completely satisfied with your Olympia Gloves.

4.   I Lost One Glove!  How Do I Replace It

If we still make the size and style of the glove you lost, and have it in stock, we’ll be happy to sell you a single replacement glove.

Contact us to make arrangements.

5.   I Can’t Find My Favorite Olympia Glove Style. Was it Discontinued?

If your local dealer no longer carries the style you want, it may still be available in our Online Store . If you do not see it online, contact us, we’ll help you choose a similar, newer style.

6.  Olympia Gloves Online Store:  Shipping, Returns and More

The basics: we offer free shipping for purchases over $90. Most gloves cost $3 to ship in the Continental U.S.  Occasionally, we offer free shipping on new items.

Weather/Seasonal Questions7.   What Are the Best Olympia Gloves for Cold Weather? 

We make special gloves designed for extreme cold, with features like double insulation on fingertips, extra insulation on backs of hands, a premium liner like Gore-tex for it’s waterproof/windproof/insulating properties, gauntlets, and a rugged outer shell using a Windstopper fabric or winter weight leather.

Here’s a link to learn more about our most popular winter glove styles in our Online Store.

8.  Insulation Questions:  (How Much Thinsulate? etc.)

We add insulators like Thinsulate, Thermolite, and Primaloft depending on the glove style. Many riders ask about weight of Thinsulate in a particular glove, but the placement of insulation is actually much more important.  For instance, we add more insulation on the backs of the hands, and to the tips of the fingers, where it’s needed most … and less on palms which are less exposed.

Winter gloves combined with heated grips, or electric gloves, are another warm option.  Here’s a link to our most popular winter glove styles in our Online Store.

9.   What Are the Best Olympia Gloves for Wind?

Windproof gloves offer great protection from windchill. They typically have a special material like Windstopper (made by the same company that makes Gore-tex) added to the back of the hand, which is the most exposed to wind.

Remember, windproof of gloves are not necessarily waterproof or insulated — some are, some aren’t.  For wind, cold and wet rides, look for windproof gloves that have insulation or waterproof liners added to them, such as Gore-tex, Aquatex, or Drilock inserts.

Read the detailed product descriptions in our Online Store to get the exact features you need.

Product Related Questions

10.  My New Gloves Turned My Hands Black!  Why?

Sometimes, new leather gloves “bleed” when wet — especially softer, premium glove leathers.  Here’s why: With premium drum dyed leather, dye is applied to the leather by soaking all the way through.  Since the leather surface closest to your hand has pigment, as you sweat or the glove gets wet, it can bleed onto your hands.

We try to prevent this, but prevention isn’t always possible.

Note: with cheaper leathers, dye is sprayed on top, so the surface closest to your skin actually doesn’t contain any dye … but they aren’t as soft and don’t hold up as well.

Lined leather gloves shouldn’t bleed.

11.  How Do I Determine the Right Size and Fit?  What Size Should I Order?

For best fit and feel, visit an Olympia gloves dealer to try on the gloves. If that’s not possible, consult our Olympia Gloves Size Chart and read our sizing information.

If that doesn’t help, you can always call us with any questions.

12.  What’s the Best Way to Break in New Leather Gloves?

Leather gloves will break in as you wear them, stretching to fit your hand’s exact proportions. Leather conditioner can help soften the leather and break them in faster.

For more detail, consult our Glove Care Instructions.

13.  How to Clean/Care for My Gloves?

Take care of your gloves, to keep them looking good. Hand wash the inside with mild soap and use a leather cleaner on the outside leather and mild soap on the any external fabric.

Check our “Glove Care” page for more detailed instructions and tips!

Dealer/Company Related

14.  Where Can I Find An Olympia Glove Dealer?

         Use our Dealer Locator to find the closest Olympia Glove dealer near you.

15.  How Do I Become an Olympia Gloves Dealer?

Contact us for a new dealer application, or to schedule an appointment with an Olympia Gloves sales representative in your area.

Read more on our “Become A Dealer” page.

16.  Where are Olympia Gloves Manufactured?

Our company is an American company, with roots that go back 3 generations. Our sales, service, glove design and R&D occurs in America. Our U.S. -owned China factory is used for manufacturing.

Other questions?  Please Contact Us!

Thank you for being an Olympia Gloves customer!

and reasonable wear for 12 months

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